Bahut zyada waiting aur baar-baar puchna pada
Mujhe sales aur pre-purchase mein sabse jyada problem waiting time ka laga. Jab maine sign-up ke baad queries bheji, to response milne mein kaafi der ho gayi. Baar-baar unse puchna pada apne doubts clear karne ke liye, jo ki frustrating tha. Multiple times mujhe unse wahi sawal repeat karna para, jo pehle hi discuss ho chuke the. Dialer aur software features ke baare mein basics samajhne mein bhi time zyada lag gaya kyunki fast answers nahi mile. Payment aur invoice ke process clear karne ke liye bhi kaafi anticipating aur patience chahiye tha, joh shayad unnecessary tha. Overall, ye experience zyada streamlined nahi tha. Confirmation aur updates mein bhi delay tha, jo working hours ke hisaab se bilkul convenient nahi tha. Agar thoda responsive aur organized system hota, to shayad baat alag hoti. Abhi ke liye, ye lagta hai ki basic communicationko improve karne ki bahut jarurat hai taki naye users ko itna acha impression mile jitna hona chahiye.