Bahut zyada wait aur baar-baar poochne par hairaan ho gaya
Boss, main soch raha tha ki billing aur payments simple honge, lekin mera experience kuch aur hi tha. Pehla toh invoice milne mein bohot wait hua, baar-baar support ko call kiya toh har baar alag alag baat boli gayi. Mujhe lagta tha ki ek hi baat ko baar-baar explain karna padega, jo kaafi frustrating tha. Jab tak payment confirm hua, utna hi samay guzra ki main bore bhi ho gaya tha. Kabhi kabhi toh mujhe lagta tha ki support waale mere issue ko lightly le rahe hain ya phir unke paas proper information nahi thi. Dialer aur database ke features wale parts theek chal rahe the, par billing mein jo delay aur baar-baar samjhana padha, usne mera mood kharab kar diya. Sign-up aur training process thoda acha tha, magar jab paise ki baat aayi toh sab gadbad hogayi. Bahut baar socha ki aage se kis tarah se use karoon agar ye hi hal hai payment ka toh. Mujhe honestly surprising laga ki itna bada system itni basic cheezon mein itna fail ho gaya.