Bahut zyada time laga aur support ne help kam ki
Maine support se contact kiya jab software mein kuch issue aaya, lekin unhone sirf basic madad di. Jab maine specific problem samjhaya toh response slow mila, aur baar-baar mujhe apni baat repeat karni padi. Call back bhi expect kiya tha par nahi mila, jis se mere kaam mein delay hua. Invoice process theek tha, par dialer ke software bugs ne frustration badhaya. Calling tools kabhi sahi se connect nahi kar paate the, aur jab support ko bataya toh solution late mila. Itna effort laga ki somwar se leke Friday tak issue resolve hua, woh bhi incomplete tha. Automatic updates ke baad problem zyada ho gayi thi. Training sessions bhi jasbaat mein kam the, kam time ke liye the aur questions ka jawab adhura mila. Overall ye process frustrating tha aur mujhe lagta hai ki support team ko efficiency badhani chahiye.