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Mujhe lagta hai ki process thoda jyada time-consuming tha, aur steps bhi itne achhe tarike se sequen

2 out of 52 of 5Unverified experienceSupport and communication

Mujhe lagta hai ki process thoda jyada time-consuming tha, aur steps bhi itne achhe tarike se sequen

Mujhe lagta hai ki process thoda jyada time-consuming tha, aur steps bhi itne achhe tarike se sequence nahi kiye gaye the. Jab main sign-up kar rahi thi, toh sabse pehle training module shuru karvana chahiye tha par wo last mein tha, jo thoda confusing tha. Main call dialer aur database setup kar rahi thi, par wo bhi achha sync nahi hua between the steps, jisse mujhe kai baar database se call logs match karne mein dikkat aayi. Automatic updates thik-thak the, par jab maine telephonic support ko call kiya toh unhone late respond kiya, jo frustrating tha. Mujhe laga ki mujhe product ka basic use samajhne ke liye zyada samay dena hoga, kyunki onboarding flow ko streamline karna chahiye tha. Invoice process clear thi par usme bhi thodi delay hui thi. Ek cheez jo mai accept karungi wo ye hai ki call dialer ke tools kaafi useful the aur unka interface understandable tha. Fir bhi overall support system aur ordering steps itne neat nahi lagaye mujhe, aur is wajah se mujhe lagta hai ki main itna confident nahi feel kar rahi thi software ka pura fayda uthana ke liye.

Sahana LokhandeChhattisgarh, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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