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WFHI review

Bahut zyada mehnat lag gayi to fix support issues

1 out of 51 of 5Unverified experienceSupport and communication

Bahut zyada mehnat lag gayi to fix support issues

Mujhe laga tha ki jab kuch issue aayega toh support team jaldi aur sahi tareeke se madad karegi, par actually toh pura process kaafi lamba aur frustrating tha. Jab dialer mein problem hui, toh help lene ka pura experience complicated bana, baar baar explain karna pada aur phone pe support ka wait bhi zyada tha. Database feature ko lekar queries bhi timely solve nahi hui, jis wajah se kaam ruk gaya tha. Automatic updates ke baad kuch bugs aaye, jinhe fix karne mein bhi der lagi. Ye sab effort lene ke baad bhi perfect resolution nahi mila, toh main generally disappointed rahaa. Agar support thoda tezi se kaam karti, toh shayad main zyada khush hota. Ab mujhe lagta hai ki agar agli baar bhi help chahiye toh main thoda hesitate karunga contact karne mein, kyunki previous experience utna impressive nahi tha.

Mahesh Payal BhatiaChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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