Bahut zyada mehnat lag gayi samajhne mein sab kuch
Main WFHI ke software ko use karne ki puri koshish kar raha tha par support aur communication mein clarity bilkul nahi thi. Sabse pehle toh labels aur instructions itne confusing thi ki mujhe baar-baar manual dekhna padta tha. Jab main telephonic support ko call karta, toh jo guidance milti, wo bhi bahut generic hoti aur meri specific problem cover nahi karti. Dialer aur database features ko samajhne mein lagbhag zyada time lag gaya kyunki unke terms aur menus samajh nahi aa rahe the. Support staff se baar-baar baat kar ke clarify karna padta tha par unka explanation consistent nahi tha. Mujhe laga ki interface aur training designed aise hain jaise beginner ke liye nahi hain, aur agar aap thoda experience nahi rakhte toh samajhna mushkil ho sakta hai. Billing aur payment process bhi straightforward nahi laga, aur invoice samajhne mein confusion raha. Automatic updates ke baare mein bhi adequate information nahi mili, jis wajah se software use karte waqt interruptions aaye. Overall, bahut zyada effort lagana pada ki main ye software kaise chalata hoon aur agar support better hota toh shayad experience better hota.