Bahut zyada effort lagana pada support se baat karne mein
Pehle toh mujhe laga ki support team help karegi jab kuch problem aayi, par reality thodi alag thi. Jab main bata rahi thi ki software call dialer properly work nahi kar raha, toh woh log samajh nahi paaye situation ko clearly. Phone pe explanation dena mushkil tha, baar baar repeat karni padi apni baat tak ki woh samajh saken. Accha ye tha ki woh log sincerely koshish to kar rahe the, patience bhi dikhaya unhone. Lekin jo mujhe chahiye tha solution ya jaldi fix, woh nahi mila. Onboarding ke time jab database me records update hone mein dikkat ayi, toh uss case mein bhi support se communication theek se flow nahi hua, delay ho gaya. Software updates ne kabhi kabhi problem badhayi jab compatibility issue aaya mere system ke saath. Puri process kaafi frustrating rahi, sach kahoon toh soch rahi thi ki kya maine sahi decision liya. Support aur communication mein improvement ki zarurat hai, warna users ko apni kaam mein dikkat hoga. Overall, yeh experience mera expected se kafi neeche tha, aur main frustrated ho gayi thi.