Bahut zyada effort laga tha lekin kuch toh mila
Sales ke time pe enquiries kaafi fast handle ki gayi thi, aur jo bhi queries maine poochi thi, unka jawaab bilkul turant mila. Mujhe lagta hai ki response time itna acha tha ki main thoda impressed bhi ho gayi thi. Lekin haan, pure process me thoda zyada follow-up karna para tha from meri side, matlab log itne proactive nahi lag rahe the jitna main expect kar rahi thi. Phir bhi, sab mila ke, jitna bhi effort lagaya waise laga ki kuch useful toh hua hai. Sign-up ke baad onboarding ka process simple tha, easy samajh aa gaya tha jaise maine training material se pehle hi socha tha. Dialer aur calling tools use karna thoda complicated laga initially, par software ke updates ke saath wo bhi better ho gaya. Overall, support team ne jo telephonic help di, wo bhi theek-thaak thi, zyada samay nahi lagaya mujhe solve karwane me. Ye sab mila ke, itna balki zyada effort laga tha, par main khush hoon ki ye journey thodi toh sahi chal rahi thi.