Bahut zyaada der lag gayi, support timing theek nahi raha
Maine WFHI ka software use karne ke liye support service ko kai baar contact kiya, par response milne mein itna waqt laga ki main kaafi frustrated ho gaya tha. Mere kaam ke hours ke hisaab se unka support timing match nahi karta, kyunki main mostly afternoon mein kaam karta hoon aur jab main call lagata, toh ya toh line busy thi ya phir support team available nahi hoti thi. Training session bhi itni late milti thi ki lagta tha jaise koi priority nahi hai. Lekin database feature thoda accha laga, kyunki wo toh fairly smooth aur updated chal raha tha, mujhe usmein zyada dikkat nahi hui. Dialer phone pe thik tha, lekin call connect hone mein zyada samay lagta tha. Agar unka telephonic support timing improve karte aur thoda jaldi response dete, toh shayad meri overall experience better ho sakti thi. Abhi ke liye mujhe lagta hai main zyaada rely nahi kar sakta unke support system par.