Bahut waqt waste hua samajhne mein
Aap logon ka jo sales aur pre-purchase information di thi, woh itni clear nahi thi jitni I expected thi. Mujhe kaafi confusion hua ki software ke different plans ke features kya hain, specially jab main onboard ho raha tha. Har baar jab main software ke dialer ya database features ke baare mein puchta tha, support replies kabhi sahi se straightforward nahi milte the. Ye sab clarify karne mein mujhe kayi ghante waste karne pade jo ki time ke liye frustrating tha. Training sessions thode vague lage, aur invoice samajhnaa bhi itna aasan nahi tha, kyunki mujhe pata nahi tha ki kis cheez ka payment kaise process hoga. Main chahata tha ki aap zyada simple aur transparent tarike se sab details batao, taaki main bina jhijhak ke decision le sakoon. Abhi tak mujhe lagta hai ki product achha ho sakta tha agar shuruaati samajh dijiye deti to mujhe waqt aur efforts bachate.