Bahut waiting aur baar-baar repeat karwana, yeh suited nahi mera style
Billing aur payment ke process ke liye main ne kai baar call kiya, lekin baar-baar wohi baatein repeat karni pad rahi thi. Jab sign-up kiya, toh pehle invoice mein kuch galat amount tha, jise correct karwane mein ek hafta lag gaya. Har call par mujhe apni details dubara se bataani padi, jo kaafi frustrating thi. Support se baat karte waqt kaafi waiting bhi hui, kai baar lagta tha ki mujhe alag-alag departments mein transfer kara diya ja raha hai. Training mein payment process clearly explain kiya gaya tha, par asli mein jab problem hui toh lag raha tha ki unka system utna smooth nahi hai. Database aur dialer ke use karne se pehle billing confirm karna zaroori tha, warna later mein issues ho sakte hain. Mujhe lagta hai ki jo log quick aur bina zyada interruption ke payment karna chahte hain, unke liye yeh thoda mushkil rahega. System mein automation ki kami dikhi jo baar-baar manual intervention mangti thi. Jab tak ye improvements nahi aayengi, main bahut comfortable nahi ho paungi.