Bahut time waste hua waiting mein
Maine jab support team ko call kiya toh sabse pehle mujhe ek ek baar apna issue bar bar explain karna pada, jo bahut frustrating tha. Aap jaise hi koi problem batate hain, support person ko lagta hai ki har baar wahi cheez bataani hogi. Mujhe lagta hai inke communication mein improvement hona chahiye, warna users ko bohot waqt barbaad hota hai. Uske baad response ke liye bhi bahut time laga, lagatar wait karna pada jab tak mera issue resolve nahi hua. Training sessions bhi thode unclear lagte the kabhi kabhi, bar bar puchna padta tha basics samajhne ke liye. Database aur dialer ke setup mein bhi delays aaye jo mujhe especially dikkat de rahe the. Haan ek baat achhi thi ki software ka interface thoda intuitive tha, jisme main easily thoda move kar paayi thi bina zyada help ke. Par overall, support ke bina pura experience thoda frustrating lagta tha. Jo professional help chahiye thi, wo timely nahin mil pai. Agar waiting aur repeated explanations kam ho jayein, toh dhandha zyada smooth chalega. Filhaal mujhe lagta hai support improvements ke bina main zyada rely nahi kar paungi ispe.