Bahut time waste hua bas samajhne mein
Main WFHI ke product ke bare mein purchase karne se pehle jaisa support aur information expect kar raha tha, waisa mila nahi. Jo sales process tha vo itna detailed ya helpful nahi tha ki mujhe bina kisi doubt ke sign-up karna asaan ho jata. Poora pre-purchase phase main khud hi bahut sari cheezein samajhne par majboor tha jo clearly explain nahi ki gayi thi. Sign-up ke baad bhi training material itna obvious nahi tha, aur mujhe dialer ke use karne mein bhi dikkatein aayi. Calling tools ka interface mujhe thoda messy laga aur database feature ko integrate karne mein kaafi confusion tha. Automatic updates ki information mujhe proper tarah se nahi di gayi, jis se software mein changes samajhna mushkil hua. Telephonic support bhi utna efficient nahi tha, mujhe support lene mein kaafi wait karna padta tha aur baar-baar explain karna padta tha apni problem. Invoicing process thoda complicated tha isliye payment setup karne mein bhi ziada time lag gaya. Basically, pure process mein mujhe kaafi effort lagana pada everything samajhne aur chalane ke liye, jo frustrating tha.