Bahut time waste aur baar-baar repeat hone wali baatein thi
Jab maine WFHI ke software ke liye contact kiya, toh saari process bahut frustrating lagi. Pehle toh baar-baar repeat karna padta ki main kya chah rahi thi, aur har baar samjhane mein time lagta. Sales aur pre-purchase phase mein mujhe laga ki mujhe urgent solution chahiye, lekin woh log process ko slow kar rahe they, aur bar bar follow-up karna pada. Sign-up aur payment process bhi tedious tha, kyunki invoice milne mein bhi delay hua. Training mein bhi jaake mujhe laga ki jo mujhe chahiye tha wo clarity nahi mili, aur main software properly use kar pa rahi thi ya nahi ispe doubt bana hua tha. Product ka description pehle se clear lagta tha par jo sales wale bol rahe they, usme kaafi confusion tha, especially jab telephonic support lene ki koshish ki, toh wo bhi time pe help nahi mila. Toh overall, yeh experience kafi disappointing tha aur shayad main dobara invest nahi karungi isme.