Bahut time laga support se baat karne mein aur kuch fix nahi hua
Mujhe jab WFHI ki telephonic support se contact karna pada, to process bahut lamba aur confusing tha. Jab maine pehla call kiya, toh mujhe lag raha tha ki steps logically arranged honge, par wo hamesha clear nahi tha. Pehle mujhe account setup karne ke liye bole, uske baad dialer ke baare mein bataya, lekin ye order mujhe thoda ajeeb laga kyunki mujhe database pehle samajhna tha. Har baar support se baat karne ke liye wait karni padti thi, aur jab finally baat mili toh lagta tha ki wo jo bhi keh rahe hain wo bas ek copy-paste script hai. Automatic updates ke baad bhi kuch features properly kaam nahi kar rahe the, par mujhe unka pata nahi chala kyunki woh clear instructions nahi dete the. Invoice aur payment ke process bhi complicated dikh rahe the, mujhe samajh nahi aaya ki kya karna chahiye. Maine minimum teen baar support call kiya hua hai, aur time kharch hone ke bawajood problem abhi bhi wahi rahi. Mujhe lagta hai ki workflow ko better organise karna chahiye taaki takaaza na ho itna time waste karne ka. Is sab experience se mujhe lag raha hai ki main aage bhi bina achha coordination ke struggle karunga. Ye service mere liye abhi kaafi frustrating thi.