Bahut time laga samajhne mein, samajh hi nahi aaya
Maine jab software ke labels dekhne shuru kiye, toh mera frustration badh gaya. Bilkul clear nahi tha ki kaunsa option kya karne wala hai. Particularly payment aur invoicing ke terms kuch ajeeb lage, mujhe samajh hi nahi aaya ki kaunse button press karne hain. Training material bhi itna detailed nahi tha ki is confusion ko turant door kare. Har baar pop-up messages ajeeb tareeke se thode confusing the, jisse mujhe lag raha tha kisi ne dhyan nahi diya UX par. Onboarding process mein bhi woh welcome call tha, jisme mujhe lagta tha wo mere sab questions ke jawab nahi de raha tha, ya shayad maine sahi sawal nahi poocha. Ye sab mila ke mujhe jyada time lag gaya yeh samajhne mein ki ye software actually mera kaam kaise help karega. Continuous updates ke baad bhi wo database aur dialer features mere liye consistent nahi rahe. Ek baar dialer ne call drop kar diya bina kisi warning ke. Support team se phone par baat karne mein bhi patience chahiye tha, unka response slow tha aur baar baar mujhe repeat karna padta tha apni problem. Overall, experience itna accha nahi raha, lagta hai mujhe apne business ke liye kuch aur options dekhne padenge. Shuru kiya toh laga fayda hoga, par end mein maine jyada confusion aur frustration hi payi, jo mera time waste kar gaya.