Bahut thak gayi hoon, support zero tha
Pehle se jo maine alag software try kiya tha, usme support thoda better tha, lekin WFHI ke telephonic support mein jo frustration hui, wo admit karu toh unexpected thi. Jab mujhe kisi problem pe help chahiye thi, to response der se mila ya clarity nahi thi, jis wajah se mera kaam ruk gaya. Support staff se baat karna baar baar karni padti thi, aur har baar mujhe wahi baatein repeat karni padti thi. Yeh experience exhausting tha, kyunki mujhe lag raha tha main apni baat samjha nahi pa rahi hoon. In comparison, main zyada patience wali user hoon, par yahan ki communication quality neeche thi. Time bhar gaya aur main disappointed ho gayi thi ki mere basic queries ko properly handle nahi kiya gaya. Aage bhi agar support aise hi raha, toh main use karte hue comfortable nahi rahungi.