Bahut struggle karne ke baad hi chal paya
Main already multiple times samjha chuki hoon unko ke mujhe software pe kaam start karna hai, par support se baat kar ke bhi dikkat hui. Jo onboarding process chal raha tha, wo bahut slow tha aur baar baar mujhe apni baatein repeat karni pad rahi thi. Telephonic support mein jaise baat kar rahi thi, lag raha tha ki samajhne mein interest nahi hai. Dialer setup karna hai ya database manage karna hai, sab kuch confuse karne wala tha. Mujhe lagta hai ki jo automatic updates hote hain, unse bhi koi improvement nahi mila, aur har step pe mujhe apne aap troubleshoot karna pada. Payment aur invoicing ka bhi process complicated tha, kisi ne clear nahi bataya, toh tension zyada hoti thi. Jab tak mujhe finally thodi help mili, tab tak kaafi der ho gayi thi. Main repeated calls aur messages ke baad hi jaldi start kar payi, warna frustration hi badh rahi thi. Woh training sessions jo diye gaye, wo bhi utne helpful nahi lage, kyunki real time problem solve nahi hua. Isiliye mein thodi disappointed hoon ki itna effort laga kar bhi kaam smooth nahi hua.