Bahut saari cheezein khud hi samajhni padi, onboarding thoda messy tha
Main software ke sales aur pre-purchase interaction se thoda disappoint hui hoon. Jab main sign-up kar rahi thi, mujhe lag raha tha ki training se sab kuch smooth ho jayega, par mujhe khud hi kaafi cheezein explore karni padi. Database integration ya dialer settings samajhne mein zyada madad nahi mili, training mein basic introductions diye gaye the par detailed steps ki kami thi. Calling tools ke kuch features to theek the, par unka functioning kabhi kabhi predictable nahi tha. Jo mujhe achha laga wo yeh ki invoicing process straightforward tha aur payment setup mein koi confusion nahi hua. Lekin baaki sab cheezein mujhe trial aur error se seekhni padi, jo thoda frustrating tha. Yeh software un logon ke liye shayad acha ho jinka thoda patience aur tech-savvy hona zaroori hai, warna thoda overwhelming ho sakta hai. Kuch cheezein improve hoti toh maine shayad better experience feel kiya hota, par abhi ke liye main evaluate kar rahi hoon ki main ye platform continue karungi ya nahi. Saat me training mein thoda aur hands-on approach chahiye tha, tab mujhe zyada confidence milta.