bahut saara kaam khud karna tha, support dhang ka nahi tha
Mujhe lagta hai ki onboarding aur training mein bahut zyada cheezein khud se samajhni padti thi, jo main expect nahi kar rahi thi. Aap log se support lene ki koshish ki, lekin baat karne par solution milna mushkil tha, ya to response slow tha ya fir adhura tha. Database setup ko lekar bhi instructions clear nahi thi, jiski wajah se kaafi confusion hua. Dialer use karna bhi thoda tricky tha, exercise nahi mili jisse easily seekh sakti. Invoicing aur payment ka process simple tha, lekin training aur onboarding mein jo guidance milni chahiye thi wo theek se nahi mili. Aapko aisa lagna chahiye ki customer ko zyada help mile, par main zyada frustration se guzri. Mujhe laga ki ye missing cheezein hone se training ka overall experience bahut poor raha, aur main recommend karungi ki aap log is par jyaada dhyaan dein.