bahut pareshan ho rahi hoon, labels aur wording bilkul clear nahi hain
Mein samajh nahi pa rahi hoon ki yeh support aur communication system kaise kaam karta hai. Labels bahut confusing hain aur jab bhi main call karti hoon to samajh nahi aata ki mujhe kis option ko select karna hai. Mujhe lagta hai ki training mein ye sab clearly bataana chahiye tha par wo bhi thoda confusing tha. Automatic updates ke baad software kabhi kabhi freeze karti hai aur error messages bhi aise hote hain jo mere liye bilkul meaningless hain. Mujhe support team se contact karna tha toh laga ki woh mujhe samajh nahi paa rahi hai, kyunki woh bhi jo instructions deti hai woh vague hoti hain. Mujhe ek chhota sa reservation hai ye ki sign-up aur payment process thik tha, wo easy tha aur invoices bhi theek-thaak mil jaati thi. Lekin jab software ka use karna shuru kiya toh itni pareshani hui ki mujhe laga main bharosa kar ke time waste kar rahi hoon. Mujhe toh lagta hai ki labels aur wording ko bahut simple aur user friendly banana chahiye, warna hamesha log isme uljhan me rahenge. Mujhe nahi lagta ki main ise zyada utilize kar paungi agar ye confusing communication waisa hi rahega.