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WFHI review

Bahut mehnat lagti hai samajhne me

2 out of 52 of 5Verified purchaseSupport and communication

Bahut mehnat lagti hai samajhne me

Mujhe support call karna tha kuch label samajhne ke liye, par lagta hai unhone bas English me hi sab likha hai, toh kabhi kabhi samajhna mushkil hota tha. Dialer me jo buttons hain, unka naam thoda confusing tha, especially jab mujhe quick call log karni thi. Training me basic concepts clear the, par jab main software kholti thi, toh baar baar wahi chiz alag alag jagah lagti thi, jise samajhne me kaafi time laga. Database feature thik hai, par automatic updates ne kabhi kabhi mera workflow disrupt kiya, kyunki naye features ko samajhna padhna thi. Sign-up process theek tha, par payment confirmation me thodi delay aayi thi, jiska mujhe phone support se pata chal gaya. Support waale log kabhi kabhi helpful the, par unki language aur response slow lagti thi. Ye sab mila kar, software apne kaam toh karta hai, par wording aur label samajhni mushkil hai, jiski wajah se meri productivity peeche girti thi. Mujhe laga tha ki training se sab clear ho jayega, lekin everything was a bit inconsistent, so frustration badhti rahi throughout the week. Agar clear communication aur simple labels hon, toh thoda behtar hota. Overall, mujhe laga ki main bahut effort laga rahi thi sirf software samajhne ke liye, jo ki ideally smooth hona chahiye tha.

Sanchita SinghalWest Bengal, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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