2 out of 52 of 5Verified customerSupport and communication
Bahut mehnat lagi support samajhne mein
Mujhe WFHI ka support process samajhne me kaafi mehnat lagayi aur main bata chuki hoon apne aik do experience mein. Har baar jab call lagayi, mujhe lagta tha ki pehle steps ko thoda better organize kar sakte the taaki mujhe bar bar wahi baatein repeat na karni padti. Jo telephonic support mila, woh helpful bhi tha lekin unki baaton mein order nahi tha, matlab pehle technical cheezein solve karte hue fir billing par aate the, ya kabhi kabhi dono topics mix ho jaate the. Main thak chuki thi baar baar same cheezein samjhaane se. Shuruaat mein software ki training achhi thi par support mein jo follow-up sequences hain, wo thode confusing hon. Agar yeh processes zyada structured hote toh kaam asaan hota aur meri energy bachti.