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WFHI review

Bahut mehnat lagi par samajh nahi aaya

1 out of 51 of 5Unverified experienceSupport and communication

Bahut mehnat lagi par samajh nahi aaya

Main jab WFHI ka software use kar rahi thi, toh mujhe labeling aur instructions bilkul clear nahi lage. Dialer ka interface itna confusing tha ki baar baar support ko call karna pada, par woh bhi har baar kuch alag hi jawab dete the. Database ka option try kiya, lekin use karne me bahut dikkat hui kyunki labels aur menus mujhe match nahi kar rahe the mere kaam ke hisaab se. Onboarding ke dauraan, har step pe mujhe lagta tha instructions galat hain ya incomplete hain, aur is wajah se main kaafi frustrated ho gayi thi. Sign-up process complicated tha aur mujhe baar-baar apni details wapas deni padi. Invoicing bhi samajhne se upar thi, matlab jane kab mera payment hua ya confirm hua, koi clear communication nahi mili. Training session bhi itne unclear the ke mujhe laga main kuch bhi samajh nahi pa rahi hoon. Automatic updates se toh system aur confuse ho gaya, kuch features toh pehle se bhi kharab lagne lage. Overall, mujhe laga WFHI ka software mera kaam aur badhane ke bajaye time barbaad kar raha hai, sab instructions ka language aur format samajh nahi aaya. Support se baat karna bhi stressful tha, kyunki mushkil se koi acha jawab milta tha. Mujhe lagta hai product ko zyada user-friendly aur simple banane ki zarurat hai, tabhi main dubara use karne ki sochungi, varna yeh pura experience bahut hi disappointing tha. Sab kuch samajhne me time zyada laga aur patience kam.

Bindu Rekha AgarwalMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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