Bahut mehnat lagayi words aur labels ko samajhne mein
Mujhe seedha kehna padega ki software ka wording aur labels mujhe bilkul clear nahi lage. Matlab, onboarding ke time hi confusion start ho gaya tha kyunki har step par terms aise thay jo samajhna mushkil tha. Dialer aur database features ko samajhne ke liye mai kai baar support ko call kar rahi thi, par unhone jo explanations diye wo bhi bahut technical aur complicated lagte the. Har jagah pe labels aise thay jo normal user ke liye bana nahi hai; invoice process me bhi ye hi problem aayi ki terms aur instructions ko samajhne mein mujhe kaafi effort karna pada. Support team kaafi patient try kar rahi thi but unko samajhne ke liye mujhe bar bar poochna parta tha aur baar baar repeat karna padta tha. Automatic updates ka bhi effect tab tak mujhe clear nahi hua jab tak mai khud jaana ki naye features aaye hain ya nahi. Overall, mujhe lagta hai ke yeh system thoda zyada complicated aur confusing tha mujh jaise users ke liye jinhe simple aur straightforward cheezen chahiye hoti hain. Yeh poora process mere liye energy aur time ka waste raha kyunki samajhne ke liye bahut jhanjhat thi jiski wajah se kaam karna frustrating ho gaya tha.