Bahut mehnat lag gayi samajhne ke liye, par clarity thi kam
Main sign-up lene se pehle soch raha tha ki software ka use karna aasaan hoga, lekin reality main sab kuch itna straightforward nahi tha. Sabse pehle, jo sales process tha usmein jo cheezein samjhayi gayi thi, woh mujhe kaafi unclear lage. Bahar ke tareeke se bata rahe the features, par jab main dashboard pe gaya to confusion badh gaya. Payment aur invoice system bhi itna clear nahi tha; mujhe samajhne mein kaafi time laga ki actual mein mujhe kya karna hai. Training aur onboarding mein bhi zyada help nahi mili, jitna main ummeed kar raha tha. Calling tools kaafi basic the aur dialer pe kuch bugs the jo disrupt karte rahe. Database feature bhi kabhi kabhi sahi se update nahi hota tha. Overall, mujhe lagta hai bahut zyada mehnat lag gai ki main system ko samajh paun aur chalau, jabki expectations clear nahi thi. Aise mein jo customer experience hai woh thoda frustrating ho jaata hai.