Bahut late response mila, support se main satisfied nahin ho saka
Mujhe bataaya gaya tha ki support efficient hoga, lekin mera experience kuch alag raha. Jab maine call kiya to unhone promise kiya 24 ghante ke andar contact karenge, par response aane mein 3 din lag gaye. Jab finally baat hui, toh lag raha tha ki woh mere issues par dhyaan nahin de rahe the, aur mujhe baar baar same cheezein explain karni padi. Dialer software mein chal raha problem ko samajhne mein unhe time lag raha tha jo frustrating tha. Mujhe laga tha ki unka communication kaafi better hoga, aur main expect karta tha ki ek efficient telephonic support milegi jo turant mera problem solve kar de. Yeh delay aur unsatisfactory communication mujhe bahut pareshaan kar gaya aur main confidently nahi keh sakta ki yeh support service meri expectations puri kar payi. Shayad unke paas resources ki kami thi ya process slow tha, par main definitely jaise help chahta tha, waisa experience nahi mila.