2 out of 52 of 5Verified purchaseSupport and communication
Bahut lamba laga support ka response time
Jab maine pehla call kiya support ko, toh mujhe laga tha ki shayad urgent queries ko jaldi handle karenge. Par phir pata chala ki response time kaafi zyada hai. Training ke dauran instructions thek thi, lekin jab unke pass complex questions gaye toh lagta tha ki system slow hai. Mujhe ye bhi laga ki unka communication thoda basic hi rahega, aur jyada detailed answers nahi milenge. Pehle se expectations thi ki thoda quick aur efficient help milegi, lekin waise nahi hua. Phone pe baar baar repeat karna pada apni problem, ye bhi thakane wala tha. Mujhe lagta hai ki ye sab process thoda streamline karna zaruri hai, warna naye users confused ho jayenge.