Bahut jhanjhat hua, time waste hogaya
Main soch rahi thi ki WFHI ka support kuch help karega mere working hours ko fit karne mein, par bas mein hi kar rahi thi call support ke peeche aur jawab milna mushkil tha. Shayad unka timing mere routine se bilkul match nahi karta tha, isliye conversations kaafi problematic rahi. Jo training thi, usme bhi time flexibility ka koi solution nahi mila mujhe, matlab aise lagta tha ki mujhe khud sab adjust karna padega instead of system ki taraf se koi madad. Dialer ke bugs ki wajah se calls bar-2 disconnect ho jaati thi, aur database feature bhi mera kaam nahi aaya kyunki wo customized nahi tha mere hours ke hisaab se. Automatic updates ka bhi koi fayda nahi hua, bas naye naye issues aa gaye instead. Jab support ko phone kiya, toh he took forever aur zero priority mili. Order process mein bhi koi smoothness nahi thi, payment details samajh mein nahi aayi, invoicing bahut unclear thi. Overall, maine bahut effort lagaya tha ise use karne ke liye par frustration hi handa hua. Bilkul recommend nahi karungi kyunki mera kaam iska use karke tough hua, aur time ke hisaab se koi flexibility nahi thi.