Bahut hi frustrating laga yeh whole payment system
Mujhe yaad hai jab maine first time payment aur billing details samajhne ki koshish ki, toh sab kuch bahut confusing tha. Interface itna intuitive nahi tha aur mujhe lagta tha ki main kahi pe atki hui hoon. Sign-up ke time koi clear direction nahi thi ki mujhe exactly kya karna hai ya kaise mujhe apni invoice dekhni chahiye. Automatic updates ke baad kuch changes aaye jo aur zyada unclear ban gaye mere liye. Main baar baar support ko call kar rahi thi, par response slow tha aur jab tak baat samajh mein aati, time lag jata. Database feature bhi itne simple tarah se nahi bana tha jitna mujhe lena tha. Dialer use karna bhi problem wala tha kyunki calls edge pe drop hoti thi aur mujhe lagta tha ki software properly optimized nahi hai. Overall experience kafi disappointing raha hai aur aaj bhi soch rahi hoon ki agar maine jyada samay aur energy invest karni chahiye thi ya nahi. Jo pay kiya uske hisaab se yeh service mujhe nahi chal payi thi aur iske saath kaam karna mere liye frustration wala tha. Main definitely expect karti thi ki better experience milega par unfortunately woh nahi mila.