Bahut hi confusing labels aur instructions, frustration clear hai
Main baar baar bata raha tha ki support system aur software ka jo wording aur labels hain, woh bilkul clear nahi hain. Kabhi samajh nahi aata ki kaunsa button kya karta hai, aur instructions bhi confusing hain, jisse mujhe baar-baar dobara samjhane padta hai. Support team tak pahunchne mein bhi dikkat hui, kyunki har step pe woh technical terms use karte hain jo common users ko samajh nahi aate. Dialer aur database features ka interface bhi aise bana hai ki samajhna mushkil hai, aur updates kabhi kabhi bekaar ki problems create karte hain. Mujhe laga ki yeh sab kuch beginners aur even regular users ke liye designed nahi hai, meri tarah frustrated log bahut honge. Mujhe bas yeh kehna hai ki jab tak labeling aur communication clear nahi hogi, tab tak software use karna frustrating rahega. Main ise use karne ki koshish kar raha tha, par har step pe mushkil aati rahi, aur baat samjhane ke baad bhi solution bahut slow tha.