bahut hi bore karke frustrated feel kar rahi thi
Maine socha tha ki sign-up process simple hoga lekin har baar repeat karne ko milta, jahan tak waiting ka sawaal hai, wo bhi ziyada tha. Main sales aur pre-purchase ka process samajhna chahti thi, par bar-bar wohi cheezein puchhi gayi, jaise mere paas samay hi nahi hai itna wait karne ke liye. Dashboard pe update dekhna tha toh wo bhi ruk raha tha baar baar. Calling tool use karne mein dikkat hui, dialer response slow tha, aur mujhe bar-bar call drop karni padti thi. Training material bhi confuse kar rahi thi, matlab ki basic information toh mili par jo mujhe chahiye tha uske liye baar baar support ko call karna para. Sign-up se payment tak thoda complex laga, invoice process bhi thoda messy tha. Maine phone pe support ko call kiya par lagta tha wo busy the, mujhe frustration bas badhta hi gaya. Mera overall experience bahut hi disappointing raha, time waste hua aur mein sochti hoon ki main shayad dubara nahi karungi yeh process. Agar software aise hi repeat aur long wait kara raha hai toh koi faida nahi.