Bahut hi afsos hua, aap se ummeed thi zyada better support ki
Aapka support system mujhe disappointing laga, especially jab mujhe real help ki zarurat thi. Maine baar baar phone kiya par har baar ya toh response late aaya ya samajh mein nahi aaya ki actual issue kaise solve hoga. Training ke dauran in features ke baare mein clarity dena chahiye tha, lekin wo bhi adhura raha. Mujhe lagta hai aapko apne communication aur telephonic support par zyada dhyan dena chahiye, kyunki agar agle baar bhi aisi problem aaye toh main shayad help lene se pehle do baar sochungi. Software updates se koi faida bhi nahi hua, issues wahi rahe. Payment aur invoicing process theek tha, lekin itna support expected nahi tha. Aapko apne user base ki tension kam karni hogi, warna main is setup ko dobara use karne ki soch bhi nahi sakti.