Bahut gussa hoon, kyunki aapki wording samajh nahi aayi
Main kahungi ki aapke support aur communication mein jo wording aur labels hain, wo bilkul clear nahi hain. Jab main telephonic support mein gayi thi, toh lagta tha ki samajhna mushkil ho raha tha kyunki instructions confusing thi. Jo training modules diye gaye hain, unka language straightforward nahi tha, isiliye mujhe multiple baar repeat karna padta tha. Database aur dialer section ke labels bhi ajeeb thode se the, jisse galat button dabane ka risk badhta hai. Aapko dhyan dena hoga ki user jo bhi step le raha hai, use clearly bataya jaye ki kya karna hai. Payment aur invoice process mein thoda clarity thi, par wo bhi confusing ho jata jab labels kuch aur signify karte hain. Mujhe lagta hai ki aapko thoda simple aur readable content banana hoga, warna log frustrated honge. Support ka tone theek tha, lekin yeh sajag rakho ki aap jo bolte ho wo logically aur language mein samajh aaye.