bahut frustrating journey thi onboarding ki
Main initially soch rahi thi ki training kaafi quick ho jayegi, par actual me onboarding process kaafi slow aur tedious tha. Mujhe laga tha ki jaise hi sign-up karungi, turant software use karna shuru kar sakungi, par training modules ko samajhne mein zyada waqt laga. Jo call tools aur dialer the, unka setup bhi asaan nahi tha, aur mujhe kaafi baar telephonic support lena pada. Jo database feature tha, wo bhi mujhe confuse karta raha ki uske andar data kaise manage karein. Mujhe laga tha ki automatic updates se sab kuch aur aasaan ho jayega, par unka implementation bhi clear nahi tha mera. Overall, expectations ke mukable yeh pura experience disappointing tha, aur main abhi bhi software ke kuch features thik se samajh nahi paayi hoon.