1 out of 51 of 5Verified customerSupport and communication
Bahut frustrating experience, support bilkul responsive nahi tha
Main soch raha tha ki support team help degi jab mujhe dikkat aayi software ke integration mein. Par jab main unko call kiya, reply bohot delay se mila aur unhone meri baat clearly nahi samjhi. Wo log ya toh misunderstand karte the ya phir solution dena avoid karte the. Boothe baar mujhe lagta tha jaise mera case ignore ho raha hai. Training ke time bhi queries ki thi par har baar incomplete guidance mili, jo mera kaam aur bhi complicated bana diya. Dialer aur database se related jo doubt tha, support ne pura address nahi kiya. Lagta tha unko meri problem samajh nahi aayi. Aaj sochta hoon, ye communication gap hi meri frustration ka main reason tha. Agar waqt par proper assistance milti toh shayad main ye sab issues face nahi karta.