bahut frustrated hoon, support ne help nahi ki jab problem ayi
Jab mujhe software ke dialer mein issue aaya toh support team se contact kiya. Unhone instructions dene ko bola, par woh instructions clear nahi the. Main repeatedly problem samjhane ki koshish karta raha, lekin unka solution mere liye effective nahi tha. Support ke calls pe response milna bhi slow tha, aur kabhi kabhi lagta tha ki woh zyada interested nahi hain mera problem solve karne mein. Mujhe lagta hai ki communication mein gap tha, aur issues ko address karne ka tarika thoda disorganized tha. Main ne training videos bhi dekhe, par woh meri specific problem ke liye helpful nahi the. Mujhe feeling hai ki jab software mein glitches hote hain toh troubleshooting process simple hona chahiye, par yahan main kaafi time waste kar raha tha bina proper guidance ke. Overall main disappointed hoon kyunki as a user main help expect karta hoon jab bhi koi dikkat aaye, lekin ye experience mujhe frustrated banaya.