2 out of 52 of 5Verified customerSales and pre-purchase
Bahut frustrate feel hua, response bada slow tha
Sabse pehle kahunga ki main bahut disappointed hoon sales aur pre-purchase support se. Jo log main call kiya, unka response time bahut slow tha, aur kai baar mera question adhoora chhoda gaya. Haan, ek baar supportive laga jab unhone mujhe software ke basics samjhaane ki koshish ki, par uske baad bhi poora process bahut hi slow aur frustrating tha. Jab main on-boarding process mein tha, tab unki clarity ki kami thi jisse mujhe bahut samjhne mein dikkatein hui. Thoda ajeeb laga ki jo sales team thi, wo meri queries properly address nahi kar payi, aur lagta tha ki sab kaam chalu chalu hi hai. Overall, experience disappointing raha, response time aur attention bahut improve karni chahiye.