4 out of 54 of 5Unverified experienceSupport and communication
bahut expect kiya tha, par naam thoda confusing tha
Jab maine pehli baar support se baat ki, toh labels aur wording jyada clear nahi lage mujhe. Maang mein jab functionality ka naam thoda technical tha, toh baar baar explain karna padta tha ki woh kya karta hai. Main samajhti thi ki yeh sab simple hoga, par jab database ke features dekhte hue uska terminology consistent nahi tha, toh confusion hota tha. Mujhe laga ki agar instructions thodi aur user-friendly hoti toh baatein zyada smooth hoti. Mujhe expected thi ek basic level ki clarity, jo kabhi kabhi thodi miss ho gayi.