2 out of 52 of 5Verified purchaseSupport and communication
Bahut effort lagaya, par aapko chain dena chahiye tha
Company, main yeh directly kahna chahti hoon ki aapke setup process mein itne one-off tasks hain ki mujhe lagta hai aapko is experience ko streamline karna chahiye. Jab maine sign-up kiya toh initial payment aur invoice toh clear thi, par uske baad jo manual processes the jaise database ko update karna ya dialer ko configure karna, wo repetitive aur confusing the. Telephonic support se zyada baar follow-up karna pada, lekin ziada tar baar immediate resolution nahi mila. Training sessions basic the, lekin ongoing support mein better clarity honi chahiye thi. Mujhe lagta hai ki lagatar extra effort dena padta hai jo preventable hai agar aap apne workflow ko thoda aur automated banate.