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WFHI review

Bahut effort lagana padha, par timing bilkul fit nahi hui

1 out of 51 of 5Verified customerSupport and communication

Bahut effort lagana padha, par timing bilkul fit nahi hui

Main soch raha tha ki tumhara support system mera time zone samjhega aur us hisaab se communication karega, lekin mujhe laga ki ye sab sirf ek jaisi baatein kar raha hai bina meri actual kaam ki timing samjhe. Onboarding ke doraan maine kai baar bataya ki mera kaam ke hours kuch alag hain, lekin tum log fir bhi standard samay pe call karte rahe jisse mera kaam disrupt hua. Telephonic support toh lagbhag har baar late milta raha, iska matlab hai ki jab mera time mein problem aayi, toh main turant help nahi le paya. Automatic updates bhi aise aaye ki use samajhne mein time waste hua, aur iska koi clear manual nahi tha jo seedhe point par bata sake ki updated feature kaise use karna hai. Database compatibility bhi mere workflow se match nahi hui. Overall mujhe laga ke ye software meri actual zarooraton ke mutabiq nahi tha, aur customer service bhi utni helpful nahi rahi jitna expected tha. Mujhe samajh nahi aaya ki ye system mere liye kabhi acche se fit kaise hoga. Bahut zyada effort laga, par fayda nahi mila.

Kabir BoseTripura, IndiaExperience: Published:
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