Bahut effort lagana pada, explanation aadhe se adhura tha
Mujhe lagta hai telephonic support se baat karte waqt wo clarity nahi mili jo main chahta tha. Shuruaat mein toh mujhe laga ki problem jaldi solve ho jayegi, par jab maine poocha un features ke baare mein jo mujhe confuse kar rahe the, toh jawab mushkil se samajh aaya. Yeh bhi laga ki jo explanations di ja rahi thi wo adhuri thi aur mujhe har time baar-baar same baat repeat karni pad rahi thi. Support team se kabhi kabhi line cut ho jati thi, jisse mujhe lagta tha ki support process bohot lamba ho raha hai. Training aur onboarding jab maine khud dekha tab thodi samajh aayi, par jab help mangi, toh lagta tha woh efforts avoid ho sakte the agar pehle se hi samajhdaari se communication hoti. Total mila ke main kahunga ki yeh experience frustrating tha aur mujhe bahut zyada effort lagana pada ki main samajh paun ki next call kaise karni hai.