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Bahut effort laga, support se bhi thoda frustration thi

2 out of 52 of 5Unverified experienceSupport and communication

Bahut effort laga, support se bhi thoda frustration thi

Setup start karne mein kafi time aur effort laga, aur main honestly itna impressed nahi thi jitna expect kar rahi thi. Support team se help lene ki koshish ki, par response time slow tha aur kai baar repeat questions karni padti thi mujhe. Training sessions ne shaayad thoda assist kiya, par continuously chalna wala support itna effective nahi tha. At least system updates automatic chal rahe the, jisse kuch technical issues theek ho jaate the. Payment aur invoicing ka process bhi thoda complicated laga, jisme clarity ki kami thi. Mera overall experience thoda struggle se bhara tha, par main ye zaroor maanungi ki software ka interface thoda simple aur intuitive hai. Par jitna time aur patience chahiye, wo thoda zyada tha mere liye, soch rahi hoon ki agle baar shayad ye sab manage karne ke liye zyada help jarurat padegi.

Trupti ChakrabortySikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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