Bahut effort laga setup aur samajhne mein
Sales aur pre-purchase ke dauran mujhe bahut zyada time aur effort dena pada, jo shuru se hi frustrating tha. Sign-up process mein toh sab thik tha, but phir jo training aur setup ka phase tha, woh mere hisaab se bahut one-off complicated tasks se bhar gaya tha. Har ek step par mujhe alag alag cheeze samajhni pad rahi thi, jaise dialer ka configuration, database ka integration, aur automatic updates ko manage karna. Shayad yeh mera pehla remote workflow software hai, isliye mujhe zyada time laga acclimatize hone mein, lekin yeh bhi laga ki yeh process zyada streamlined ho sakta tha. Baad mein jab bhi main support team ko call karti, unka response thoda slow lagta tha compared to initial emails. Overall mujhe lagta hai ki setup mein ek baar toh mehnat lagegi par baad mein shayad continuously zyada samay na lage, lekin yeh poora phase mere liye kaafi challenging raha.