Skip to main content

WFHI review

Bahut effort laga samjhne mein, ek baar explanation clear tha

2 out of 52 of 5Verified purchaseSupport and communication

Bahut effort laga samjhne mein, ek baar explanation clear tha

Support se baat karte waqt mujhe yaad hai ek baar kisi complicated issue pe unhone sahi se explain kiya ki dialer ko kaise optimize kar sakta hoon, jo mujhe genuine help di. Lekin uss ek incident ke alawa zyada tar baatein unclear jaise hoti thi, main samajh nahi paata tha ki exact steps kya follow karne hain. Kuch calls ke dauraan lagta tha ki mujhe khud hi problem ko repeat karte jana padega without much useful guidance, jisse frustration badh jaata tha. Communication style thoda vague tha kai baar, aur mujhe lagta tha unka follow-up bhi slow hai overall. Mera experience support se kafi effort mangta tha, mera patience test hota raha. Matlab, ek do examples ke alawa main itna khush nahi raha ki support ne smoothly kaam kiya; mujhe laga ki zyada clarity aur quick response hona chahiye tha. Agar ye sab better hota toh shayad mera overall satisfaction level improve hota, par abhi mujhe lagta hai ki support experience demanding tha mera.

Gaurav KaurSikkim, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy