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WFHI review

Bahut effort laga, par support thoda dheere tha

2 out of 52 of 5Verified purchaseSupport and communication

Bahut effort laga, par support thoda dheere tha

Mujhe pehle lagta tha ki support se jaldi help milegi lekin asli mein kafi mushkil hui. Jab software mein kuch problem aayi, maine unko call kiya aur unka response time zyada tha. Multiple follow-ups karni padin, aur phone pe baat karte karte lag gaya ki main zyada samjhane ki koshish kar raha tha. Communication mein bhi feel hua ki clarity ki kami hai, kuch baatein clear nahi batai gayi thi, jis se mujhe frustration hui. Software ka dialer thik tha, usme problem nahi gayi, aur automatic updates bhi sahi se chal rahe the. Lekin support aur assistance mein itna smooth experience nahi mila jitna socha tha. Mujhe lagta tha ki telephonic support zyada helpful aur prompt hoga. Ye zyada time aur patience mangta tha. Agar support fast aur clear hota toh shayad main zyada confident feel karta. Overall, system achha hai, par jab kuch galt hua toh usse thik karwana kaafi tough raha.

Jagdish NarayananKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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