Skip to main content

WFHI review

Bahut confusing thi sign-up ki baat

1 out of 51 of 5Verified purchaseSales and pre-purchase

Bahut confusing thi sign-up ki baat

Mujhe lagta tha ki software aur training ko lekar thoda support milega par asli main, bohot ziada kuch mujhe khud hi samajhna pada. Jo sales process tha, woh clear nahi tha aur har point par mujhe apne aap check karna padta tha ki kya karna hai. Dialer set-up aisa tha ki samajhne main der lag gayi, jab tak ek dum se chillaya toh pata chala ki kuch settings kaise change karne hain. Database feature se kaam thoda mushkil lagta tha kyunki mujhe samajh nahi aaya ki contacts ko organise kaise karna hai. Automatic updates kabhi kabhi confuse kar dete the aur support se contact karne par bhi poori tarah se guide nahi mila. Telephonic support thoda slow lagta hai aur jab maine invoice ke bare mein poocha, toh bhi clarity nahi mili. Overall, mujhe laga ki main jyada waqt khud ko lagake hi system ko ready kar sakti hoon. Training sessions bhi fast fast cover kar diye jaise ki bas formal requirement poori karni thi, par practical help kam thi. Agar main expect kar rahi thi ki sales ke baad se lekar use tak sab easy hoga, toh disappointed ho gayi. Mujhe lagta hai ki agar thoda better onboarding hota aur support zyada accessible, toh shayad main jyada easily setup kar paati. Lekin abhi ke liye, main soch rahi hoon ki mujhe WBHI se jyada apni himmat se karna hoga sab kuch. Bahut hard feel hua use karne mein.

Gowri SoniMeghalaya, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy