Bahut baar repeat karna pada, waqt bhi bohot waste hua
Jab maine pehli baar inquiry ki tab mujhe laga training aur software dono ka setup simple hoga. Par baar baar same baatein repeat karni padin, jaise mera basic use case samajhna hi nahi. Sales team se baat karte karte thak gayi thi, kyunki har call mein woh basic questions poochte aur mujhe explain karna padta ki main kya chahati hun. Yeh delays mere liye frustrating the, aur jyada waqt lag gaya without actual product pe focus karne ke. Mujhe laga tha ki onboarding fast hoga, par yeh process kaafi wearisome tha. Onboarding ke baad bhi mujhe lag raha tha ki kuch cheezein clear nahi hai, par support se baat karke thoda help mili. Lekin itna time waste hone ke baad main thodi disappointed ho gayi thi, aur aage bhi ye hesitate kar rahi hoon ki investment karoon ya nahi.