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Bahut baar repeat hona aur wait karwana ne mujhe frustration dilayi

1 out of 51 of 5Unverified experienceSales and pre-purchase

Bahut baar repeat hona aur wait karwana ne mujhe frustration dilayi

Mujhe sales process mein kaafi baar same baat repeat karni padi jab maine initial queries ki thi. Har baar jab main call karti thi, ek naya agent milta tha jo mujhe pehle se hi batayi gayi cheezo ko confirm karne ko kehta tha. Yeh repetitive nature thodi der ke liye toh manageable tha, lekin waqt bardasht karna boring lag raha tha. Thoda patience rakh kar main product ke baare mein bhi clarity mil sakti thi. Lekin overall, yeast lag raha tha ki sabse pehle toh mera time zaya ho raha hai aur response mein delay ho raha hai, jo thoda annoying tha. Haan, invoicing aur payment system samajhne mein koi zyada dikkat nahi ayi, par pre-purchase ke dauran waiting aur bar bar repeat karne wale moments mere experience ko kharab kar dete hain. Main sochti hoon ki agar yeh process thoda smooth hota toh better hota. Mujhe lagta hai ki initial communication mein thoda efficiency zaroori hai, varna jo confidence ek customer expect karta hai wo nahi mil pata. Yeh feelings ne mujhe overall thoda frustrated kar diya.

Purnima ChakrabortyGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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