2 out of 52 of 5Verified purchaseSales and pre-purchase
Bahut baar repeat calls aur intazaar tha, ye chiz missing thi
Mainne sales aur pre-purchase ke liye kaafi baar call ki lekin mujhe baar-baar wahi basic cheezein repeat karni padti thi, jo frustrating tha. Jo telephonic support thi, wo thik thi par wait time zyada tha, jisne experience ko dull kar diya. Onboarding ke waqt bhi mujhe step-by-step clear instructions nahi mili, is wajah se confusion badh gaya. Software ke features samajhne mein clarity thodi kam thi aur feedback lene ka mechanism bhi sahi tarah promptly kaam nahi karta. Overall, main ye expect karti thi ki thoda better coordination aur kam repeat calls mile, magar ye chiz missing thi puri process mein.